Financial Assistance

港澳图库 offers convenient options for care depending on your condition.
Which Should I Choose?
港澳图库 operates more than 100 sites of care across Virginia and North Carolina. Find locations near you.
View Nearby Locations
Find a doctor or other health care provider perfect for your medical needs.
Find a Doctor or Provider
港澳图库 offers a wide range of medical services throughout Virginia and North Carolina.
View All Services
We inspire, empower and support our community.
港澳图库 has a long history of innovation, compassion and community benefit.
More About 港澳图库

At 港澳图库, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and paying for services can be overwhelming. If you cannot pay your bill, we can help.

Financial Assistance Policy

If you are unable to pay your bill, please contact us at the telephone number or address in this brochure to see if you are eligible for financial assistance. Each patient’s situation is evaluated according to relevant circumstances such as income, assets or other resources available to pay an outstanding balance. Taking these factors into account, free care is available to insured patients whose household income is 300% or below the federal poverty level with less than $50,000 in available assets. Free care is available to uninsured patients whose household income is 300% or below the federal poverty level with less than $50,000 in available assets. Additionally, uninsured patients whose household income is between 300% and 400% of the federal poverty level with less than $50,000 in available assets will receive a 80% discount.

The complete financial assistance policy (“FAP”), along with an application for financial assistance, can be found below. Paper copies are also available at any patient registration area within a 港澳图库 hospital facility and will be mailed free-of-charge to a patient upon request.

港澳图库 Uninsured Patient Discount Program

If you do not have health insurance and you do not qualify for assistance under the financial assistance policy above, you may be eligible for the 港澳图库 Uninsured Discount Program. An administrative adjustment equal to 50% of Hospital Facility Gross Charges is available.

Federal Poverty Guideline (FPG) Income Levels

No. Persons in Household	100% FPG	138% FPG	200% FPG	300% FPG	400% FPG
No. Persons in Household 1	100% FPG$15,060	138% FPG$20,783	200% FPG$30,120	300% FPG$45,180	400% FPG$60,240
No. Persons in Household 2	100% FPG$20,440	138% FPG$28,207	200% FPG$40,880	300% FPG$61,320	400% FPG$81,760
No. Persons in Household 3	100% FPG$25,820	138% FPG$35,632	200% FPG$51,640	300% FPG$77,460	400% FPG$103,280
No. Persons in Household 4	100% FPG$31,200	138% FPG$43.056	200% FPG$62,400	300% FPG$93,600	400% FPG$124,800
No. Persons in Household 5	100% FPG$36,580	138% FPG$50,480	200% FPG$73,160	300% FPG$109,740	400% FPG$146,320
No. Persons in Household 6	100% FPG$41,960	138% FPG$57,905	200% FPG$83,920	300% FPG$125,880	400% FPG$167,840
No. Persons in Household 7	100% FPG$47,340	138% FPG$65.329	200% FPG$94,680	300% FPG$142,020	400% FPG$189,360
No. Persons in Household 8	100% FPG$52,720	138% FPG$72,754	200% FPG$105,440	300% FPG$158,160	400% FPG$210,880

For More Information

Please contact a 港澳图库 representative at the phone number or address below. Someone will be available to assist you Monday – Friday between the hours of 8:30 a.m. – 4:30 p.m.

757-233-4600 or 1-877-768-3993

港澳图库care
ATTN: Financial Coordinator
824 N. Military Hwy., #100
Norfolk, Virginia 23502

What happens to the rest of my bill?

You will need to pay the remaining balance of the bill in a timely manner. Our financial assistance representatives will be happy to assist you with payment options.

The following hospital facilities are covered under the Financial Assistance Policy referenced below:

港澳图库 Albemarle Medical Center
港澳图库 CarePlex Hospital
港澳图库 Halifax Regional Hospital
港澳图库 Leigh Hospital
港澳图库 Martha Jefferson Hospital
港澳图库 Northern Virginia Medical Center
港澳图库 Norfolk General Hospital
港澳图库 Obici Hospital
港澳图库 Princess Anne Hospital
港澳图库 RMH Medical Center
港澳图库 Virginia Beach General Hospital
港澳图库 BellHarbour Surgery Center

Financial Assistance Information is Available in the Languages below

Expand All

English

If You Cannot Pay Your Hospital Bill, 港澳图库 Can Help

Translations of the Financial Assistance Policy, the application for financial assistance, and the FAP Plain Language Summary are available in English. Please click the links below to download a copy. You will need Adobe Acrobat Reader to view the PDF documents. .

Espa?ol (Spanish)

Si no puede pagar su factura del hospital, 港澳图库 le puede ayudar

Hay traducciones de la política de ayuda financiera, la solicitud de ayuda financiera y el resumen en lenguaje sencillo de la política de ayuda financiera disponibles en español. Haga clic en los siguientes vínculos para descargar una copia. Necesita Adobe Acrobat Reader para ver los documentos en PDF.

??? (Korean)

Ti?ng Vi?t (Vietnamese)

N?u b?n không th? thanh toán hóa ??n b?nh vi?n c?a b?n, 港澳图库 có th? giúp ??

B?n d?ch c?a Chính sách h? tr? tài chính, ??n xin h? tr? tài chính, và B?n tóm t?t ngôn ng? thông th??ng FAP s?n có b?ng Ti?ng Vi?t. Vui lòng nh?p chu?t vào các ???ng d?n d??i ?ây ?? t?i xu?ng m?t b?n sao. B?n c?n có Adobe Acrobat Reader ?? xem các tài li?u ??nh d?ng PDF.

Tagalog

Kung Hindi Mo Mabayaran ang Iyong Bill sa Ospital, Makakatulong ang 港澳图库

Available ang mga pagsasalin ng Patakaran sa Tulong Pinansyal, application para sa tulong pinansyal at Pinasimpleng Buod ng FAP sa Tagalog. Mangyaring i-click ang mga link sa ibaba upang mag-download ng kopya. Mangangailangan ka ng Adobe Acrobat Reader upang matingnan ang mga PDF na dokumento.

???? (Urdu)

???? (Urdu)
??? ?? ???? ?????? ?? ?? ??? ???? ?? ????? ??????? ?????? ??? ?? ???? ??

????? ????? ??????? ????? ????? ?? ??????? ??? FAP ?? ???? ???? ??? ????? ?? ????? ???? ???? ??? ?????? ????

????? ??????? ??? ??? ???? ??? ???? ?? ??? ??? ??? ???? ?? ??? ????? PDF ?? ????????? ?????? ?? ??? ?? ?? ?? ????? ??? ??? ?? ???? ?? Adobe Acrobat Reader ???? ??? ?? ???? ????

????? ????? ??????

????? ?????? ?? ???????

????? ??? ?? ????? ???? ?? ??? ??????

?? ???? ???? ??? ?????

??? ??? ?? ??? ??? ???? ???? ???? ?? ???? (AGB)

????? ?????? ?? ?????

国语 (Mandarin Chinese)

如果您不能支付您的医疗费用，港澳图库可以帮助

现有财政资助政策、财政资助申请书和财政资助政策简明综述的中文翻译版本。请点击下面的链接下载一份。您需要安装 Adobe Acrobat Reader 查看 PDF 文档。。&苍产蝉辫;

港澳图库